- IT Help Desk
- IT service status
- Your IT account
- Telephony (staff)
- Files and storage
- Network and Wi-Fi
- IT equipment for student use
- Laptop clinics
- IT equipment and software
- E-learning and ELE
- AV support for learning spaces
- Systems, processes and training
- Open access IT facilities
- Windows 7 project
- Information Security
- IT regulations and policy
- About Exeter IT
A Virtual Private Network (VPN) connection will allow you to access the University network from home or from any other location with an internet connection.
Accessing the University network from other locations with VPN
If you are a registered user of the University IT facilities, a Virtual Private Network (VPN) connection will allow you to access the University network from home or from any other location with an internet connection.
A VPN connection can be used to:
- Access web pages and other data that can only be seen from a University of Exeter network address.
- Provide faster access than a dial-up connection via a phone line, especially via a broadband Internet connection.
- Make information sent between your Internet Service Provider (ISP) and the University network more secure.
- Provide a connection to the University network from remote parts of the University.
To use VPN from home or elsewhere, you need:
- A connection to the Internet via any available method, using equipment that supports VPN. If in doubt ask your ISP if their service is compatable with VPN
- A PC running Windows XP, Vista or Windows 7. Some versions of O/S for Macs and some versions of Linux are also supported, to check whether your computer is compatible please check the ‘Setting up access to the SSL VPN’ document (see the link below) and check the table at the end of the document. Some other operating systems allow access to VPN, but they are not supported by Academic Services
- A web browser - Internet Explorer, Firefox and Safari
- An recent version of JAVA software (information on downloading this is available in the setup document)
- Your University of Exeter username and password (as used for access to e-mail)
- Administrator rights on your computer to install the Network Connect software
Instructions for access:
Network Connect software
There have been some instances where users have trouble downloading and / or installing the Network Connect software to their computer. Click on one of the links below to download the version of Network Connect appropriate for your operating system, and then install this as you would any other application.
- Network Connect version 7.1 for Windows
- Network Connect version 7.1 for Windows (64 bit)
- Network Connect version 7.1 for Mac OS
- Network Connect version 7.1 for Linux
You will need to add https://secure.exeter.ac.uk where the software asks for a sign-in page, in addition to your username and password. It is recommended you read one of the guides before you download the software from one of these links.
When you connect to the University network via VPN, you are subject to the same regulations and conditions of use as when using the network on campus.
Mobiles / Tablets
Junos Pulse is a dynamic integrated network client. Allowing anytime/anywhere connectivity. It will work with a range of mobiles and tablets on differenet platforms, allowing users to connect to the University Network.
The range of devices is listed in this document " Junos Pulse Supported Mobile Platform" - but do be aware this document was updated on the 4th Jan 2013 and the information may not be current. Due to the large range of devices the University cannot provide detailed instruction for connecting to the university.
Accessing network drives when connected to the VPN system -
Due to the changes to the University’s VPN, the following steps need to be done in order to access your network drives (U:\, N:\, etc.)...
1: Establish a VPN
2: Double left click on the offline files icon
3: Click on the Synchronise button
…the software will then realise that it is connected to the University network via the VPN. The Offline Files icon will disappear, you will be able to synchronise your data and your U:\, N:\, etc. will now work as normal.
Falmouth Campus VPN Users :
To access the Falmouth VPN service, please go to this link -
Please note that once you are logged in, when accessing File and then My Docs, you will be asked to re-enter your username and password. If you are a student then you need to prefix your username with student\
Please do not use these links - Testing purposes only.