- IT Help Desk
- IT service status
- Your IT account
- Telephony (staff)
- Files and storage
- Network and Wi-Fi
- IT equipment for student use
- Laptop clinics
- IT equipment and software
- E-learning and ELE
- AV, video conferencing and learning spaces
- Systems, processes and training
- Open access IT facilities
- IT regulations and policy
- Viruses and Malware
- About Exeter IT
IT Regulations and Policies
The following documents relate to IT regulations and policy.
These rules apply to anyone using any kind of computer hardware or software, for any purpose, at the University of Exeter, even if it’s their own equipment and even if it’s not connected to the institution through a network. They also apply to anyone at Exeter using the computer facilities of another university, college or organisation.
The IT Strategy for the University of Exeter, 2009/12
Information Technology is critical to achieving the University’s core strategic goals.
The agreed IT Strategy demonstrates how the Research & Knowledge Transfer, Education and Internationalisation strategies are dependent upon investment in IT infrastructure and systems to deliver their aims.
Of primary importance is the need to leverage our existing investments in IT to maintain and improving the IT services upon which the organisation depends.
The upgrade of the University’s data network remains a fundamental element of the University’s infrastructure. Without a University-wide high speed data network and wireless service the basic information sharing and communications that underpin the work of the University will be held back. An agreed roadmap lays out priorities for the roll out of the new network data across the University.
An essential building block towards growing our research capacity and supporting the Research & Knowledge Transfer strategy will be the development of research management and administration tools (RMAS), investment in high performance computing and the continued expansion of a research data repository. In addition the University will continue the move to further digitisation of library assets and put in place tools to support customer exploitation of these e-resources.
Information technology underpins the University’s drive to greater efficiency through the development of productivity tools such as document & workflow management systems, further expansion of video-conferencing and the expansion of the reach and functionality of the portal. In addition, there will be a constant drive to increase the use of self-service for students and staff which will aim both to improve access to resources and processes, whilst allowing staff effort to be concentrated on more complex queries and to meet the growth in student numbers and range of services.
Technology enhanced learning underpins the Education Strategy with a requirement to roll out lecture capture tools after the successful pilot of the last 12 months and meet the growing demand for on-line e-assessment. These will supplement the project already underway to migrate to a new virtual learning environment tool. To further enhance the quality of the resources available for supporting online learning in the future requires ongoing additional investment as new support technologies emerge.
The IT Strategy for the University of Exeter provides more information.
An update on progress of the IT Strategy at June 2010 can be found in The IT Strategy - how are we doing.