Library General Enquiries
For help and advice, please get in touch
Postal Address
Forum Library, University of Exeter, Stocker Road, Exeter, Devon, EX4 4PT
Location
The Forum Library is at the heart of the Streatham Campus, go along Stocker Road, enter the Street via the main Forum entrance and the Library is located on the left.
Send us a message @ExeterUniLib.
Find us at facebook.com/UoELibrary.
Email:
Phone:
+44 (0) 1392 723867
Engaging with Library Users
The Library and Culture Services Senior Management Team welcome feedback and discussions with library users in order that we can work together to deliver the very best library services and facilities.
If you would like to discuss any aspect of our work please get in touch with us.
We look forward to hearing from you.
The University of Exeter is currently recruiting a new Head of Library & Culture Services. During this period, please refer to the appropriate management contact from the list below for help and complaints about the service:
|
Name |
Role |
Contact Details |
Enquiries about |
|---|---|---|---|
|
Karyn Shields |
PA to Head of Library & Culture Services |
01392 725194 |
Karyn can advise you about who is the right person to contact in the service. |
|
Christine Faunch |
Head of Heritage Collections |
01392 723879 |
Christine is responsible for the University’s Special Collections (archives, rare books); Bill Douglas Cinema Museum; and the Devon & Exeter Institution. |
|
Dom Jinks |
Head of Arts & Culture |
01392 725878 |
Dom is responsible for the University’s visual art collections; the Music Office; Arts & Culture programming, advice & guidance; Arts & Culture Strategy. Guild liaison for student arts & music. |
|
Lee Snook |
Deputy Head of Library & Head of Academic Engagement |
01392 723861 |
Lee is responsible for liaison with Colleges, RKT and the Guild about the design and delivery of the Library’s research, teaching and learning support, including collection development. Lee is also the Library’s main contact with Cornwall/FX+ and GW4. Lee is a member of the Education CAT. |
|
Martin Myhill |
Assistant Director, Academic Services (Head of e-Library Strategy) |
01392 723866 |
Martin is responsible for e-Library strategy (including the Library Management System); College / Library Finances; library acquisitions and research bibliometrics. Martin is a member of the Research Systems Programme Board. |
|
Stephen Mossop |
Head of Library Customer Services |
01392 725670 |
Stephen is responsible for front-line library customer services, including facilities and study space provision. Stephen is responsible for liaison with Campus Services (Security & facilities management), and is a member of the Learning Spaces Management Group. |
Jess Gardner
Assistant Director - Library Research and Support
Teams: Academic Engagement, Heritage Collections & Culture Services, Library Customer Services.
Exeter’s library collections account for over 1.2 million items occupying 50 km of shelves. This division provides access to, and helps students and academics exploit these assets.
Mission: To be indispensable in resource provision and innovative in its delivery and exploitation.
Jess's PA is Karyn Shields. Email: K.A.Shields@exeter.ac.uk Tel: 01392 725194
Email: j.p.gardner@exeter.ac.uk
Phone: 01392 723870
Stephen Mossop
Head of Library Customer Services
Library Customer Services is responsible for all front-line customer interactions across the University’s 5 libraries. Each of the libraries offers a different study, research or collection environment, and this team of more than 60 is dedicated to ensuring that each of our customers receives a positive, rich and fulfilling library experience whether they visit us in person or online. To add a little context, the Main Library is open 24/7 and receives around 250,000 visits a year – each of those visitors has their own individual reasons for using the Library, and it is our job to ensure that they receive whatever assistance they need in order to fulfil them.
We operate in a regime of ‘supported self service’, which enables our customers to gain support, assistance and advice from our staff whilst at the same time learning the techniques necessary for them to become as fully self-sufficient as possible in terms of their research and information-discovery. Our aim is to facilitate our students to develop as independent learners and researchers – but sometimes they need a little help along the way....
Email: s.a.mossop@exeter.ac.uk
Phone: 01392 725670
Christine Faunch
Head of Heritage Collections & Culture Services
Heritage Collections and Culture Services is the part of the Library division of Academic Services with responsibility for the University's collection of archives, manuscripts, rare books and records. We hold research and historic materials which, because of their value, rarity or uniqueness, require secure closed-access storage and supervised use. Our dedicated reading room is housed in the Research Commons, Old Library and we also administer the historic Devon and Exeter Institution Library in the Cathedral Close, Exeter. Our staff include Archives, Library, Museum and Records Management professionals, who work closely with academic schools and departments to provide a high-quality learning and research environment for students, staff and external researchers.
Email: c.j.faunch@exeter.ac.uk
Phone: 01392 723879
