Interlibrary Loans at Exeter

If an item is not available at Exeter University Library, you can request an Interlibrary Loan.  You can link to the online request service here.

The Library will make the request on your behalf and will borrow books and journals from other libraries in the United Kingdom and from abroad.

There is a PDF guide to using the service here: Document Delivery Guide

There is also guidance on when to order an Inter Library loan here:  Inter-library Loans guidance for Colleges

University of Exeter staff and students based in Exeter can use the online ordering system.  If you are based at Cornwall then please make a request via here.

Document supply charges are reviewed annually in June, in light of changes in British Library pricing.  The fee for an Inter-Library Loan request is currently £14.80 per item for members of the University of Exeter.   Payment can be made by purchasing pre-paid tokens or paying by card when making the request online.

Please be aware that Inter Library Loan material must be ordered and collected from the same campus and that it is not possible to send ILL material ordered at Exeter to Cornwall or material ordered in Cornwall to Exeter.

A wide variety of electronic and printed material can be obtained from the British Library and some printed materials can be borrowed from other Libraries within the UK and overseas, including:

Before you make a request

Make sure you have confirmed that the item you require is not available via the Electronic Library and is also not held by any of the University Libraries.

Please make sure you require the item before submitting your request, as all requests will be charged for unless the British Library is unable to supply the item.

Unless you are from the College of Humanities, make sure you have sufficient funds as payment is made with a pre-paid token or at the time of the request.

Articles and chapter requests are fulfilled electronically wherever possible. You will need a British Library username and password to access these files. Register for a free account here

During and after making a request

The Library will make the request on your behalf and will borrow books and journals from other libraries in the United Kingdom and from abroad (this may require the payment of an additional £29.60 or a further 2 tokens).

Please note - Interlibrary Loans must be collected from and returned to the Library where the request was made..

Some items borrowed from other libraries may be "Library Use Only" and cannot be consulted outside of the Library. Staff will inform you if this is applicable, when the item arrives at Exeter.

Books borrowed via the Interlibrary Loans Service must not be taken overseas.

Items must be returned to the Library Services Desk by the due date. Customers who fail to return Interlibrary Loans promptly will be fined at a daily rate per item.

You must always inform the Library at once if you lose an interlibrary loan. The British Library may charge in excess of £160 for a lost item.

Data Protection Notice

The University of Exeter is a data controller and is registered with the Information Commissioner's Office as required under the Data Protection Act 1998. The University will only process your personal data in accordance with the University's notification and in accordance with current Data Protection legislation.

HUMS and CEMPS staff

Staff within the College of Humanities and College of Engineering, Mathematics and Physical Sciences (CEMPS) can apply for an unlimited number of free inter-library loans.



Full time PGRs within the College of Humanities can apply for 20 free inter-library loans per year.

Part time PGRs within the College of Humanities have an entitlement of 10 free inter-library loans per year.

Full time and part time PGRs within CEMPS can apply for 5 free inter-library loans per year.

Full and part time PGRs within SSIS are entitled to access free inter-library loans. For more information and to obtain free inter-library loan tokens, contact


Other HUMS students

 Students from the following groups within the College of Humanities are allocated five free inter-library loans (ILLs): 

  • Single Honours Humanities finalists
  • Combined Honours finalists whose subjects are both in Humanities
  • Other Combined and Flexible Honours finalists taking a dissertation module in Humanities
  • All full time PGT or part time students in Humanities

Inter-library loans are normally £14.80 per item, so this will be £74.00 of additional personalised resourcing for each student in the above categories.  


Applying for your ILL?

Staff and students at the Exeter campus

Please apply using the online ILL form. You will need to log in and choose the correct form for the material you are requesting.

Staff and students at the Cornwall campus

Please apply using this online form.

Where to go for further advice

Get in touch with the Library Liaison Team to learn more about this service and for advice on making the best of library resources. The Library Subject Guides pages provide online help and contact details.

Exeter campuses:

Telephone: (01392) 723867 (Internal: 3867) 

Postal address (for supply and returns): Document Delivery, Forum Library, The University of Exeter, C/O Mail Room, The Old Library, Prince of Wales Road, Exeter, EX4 4SB.

Cornwall campuses:

Telephone: 01326 37043852

For information about Interlibrary Loans at Cornwall click here