Interlibrary Loans at Exeter

If an item is not available at Exeter University Library, you can request an Interlibrary Loan.  You can link to the online request service here.

The Library will make the request on your behalf and will borrow books and journals from other libraries in the United Kingdom and from abroad.

There is a PDF guide to using the service here: Document Delivery Guide

There is also guidance on when to order an Inter Library loan here: Inter-library Loans guidance for Colleges

University of Exeter academic staff and students based in Exeter may use the online ordering system.  If you are based at Cornwall then please make a request via here. If you are based at the Knowledge Spa and have Exeter tokens please email with your request details.

Document supply charges are reviewed annually in June, in light of changes in British Library pricing.  The fee for an Inter-Library Loan request is currently £14.80 per item for members of the University of Exeter.   Payment can be made using a pre-paid token (available from college) or bank card when making the request online.

Please be aware that Inter Library Loan material must be ordered and collected from the same campus and that it is not possible to send ILL material ordered at Exeter to Cornwall or material ordered in Cornwall to Exeter.

A wide variety of electronic and printed material can be obtained from the British Library and some printed materials can be borrowed from other Libraries within the UK and overseas, including:

Before you make a request

Make sure you have confirmed that the item you require is not available via the Electronic Library and is also not held by any of the University Libraries.

Please make sure you require the item before submitting your request, as all requests will be charged for unless the British Library is unable to supply the item.

Unless you are from the College of Humanities, make sure you have sufficient funds as payment is made with a pre-paid token or at the time of the request.

Articles and chapter requests are fulfilled electronically wherever possible. You will need a British Library username and password to access these files. Register for a free account here

During and after making a request

The Library will make the request on your behalf and will borrow books and journals from other libraries in the United Kingdom and from abroad (this may require the payment of an additional £29.60 or a further 2 tokens).

Please note - Interlibrary Loans must be collected from and returned to the Library where the request was made..

Some items borrowed from other libraries may be "Library Use Only" and cannot be consulted outside of the Library. Staff will inform you if this is applicable, when the item arrives at Exeter.

Books borrowed via the Interlibrary Loans Service must not be taken overseas.

Items must be returned to the Library Services Desk by the due date. Customers who fail to return Interlibrary Loans promptly will be fined at a daily rate per item.

You must always inform the Library at once if you lose an interlibrary loan. The British Library may charge in excess of £160 for a lost item.

Data Protection Notice

The University of Exeter is a data controller and is registered with the Information Commissioner's Office as required under the Data Protection Act 1998. The University will only process your personal data in accordance with the University's notification and in accordance with current Data Protection legislation.

HUMS, EMPS and SSIS have agreed a service with the library, as follows


Academic staff may apply for an unlimited number of inter-library loans

PGR (FT) may apply for 20 inter-library loans per year

PGR (PT) may apply for 10 inter-library loans per year

PGT (FT/PT) may apply for 10 inter-library loans per year

UG Single Honours finalists may apply for 5 inter-library loans

UG Combined Honours finalists whose subjects are both in HUMS may apply for 5 inter-library loans

UG other Combined and Flexible Honours finalists taking a dissertation in HUMS module may apply for 5 inter-library loans


Academic staff may apply for an unlimited number of inter-library loans

PGR (FT/PT) man apply for 5 inter-library loans per year.


PGR (FT/PT) may apply for an unlimited number of inter-library loans. Email for token code or collect from G44 South Cloister (SSIS PGR Support team).  Limit of 5 token codes at one time. 

Applying for your ILL?

Staff and students at the Exeter campus, Please apply using the online ILL form

Staff and students at the Cornwall campus, Please apply using this online form

Exeter campuses:

Telephone: (01392) 723867 (Internal: 3867) 

Postal address (for supply and returns): Document Delivery, Forum Library, The University of Exeter, C/O Mail Room, The Old Library, Prince of Wales Road, Exeter, EX4 4SB.

Cornwall campuses:

Telephone: 01326 37043852

For information about Interlibrary Loans at Cornwall click here