Academic Services provides over 700 PCs in open access 'clusters' across all campuses for you to use.

Open Access IT Facilities

Computer rooms

IT equipment for student loan and use

Contact us

Penryn Campus Service Desk

Monday - Friday 
8.45am - 9pm. Please note 5.15pm - 9pm will be covered by Out Of Hours Support.

Saturday and Sunday 
10am - 12.30pm and 1.30pm - 6pm

Tel: 01326 213822
Email: servicedesk@fxplus.ac.uk
Text no: 07511 398329 and start your text with SD
Web: http://www.fxplus.ac.uk/study/it-service-desk

Please see the contact details on the Knowledge Spa support page.

Exeter IT Helpdesk

Staff: www.exeter.ac.uk/ithelpdesk 

Opening times:

  • 09:00 - 17:30 Monday to Friday

AV Support - For all urgent AV, Video Conferencing and Learning Spaces‌ requests please go to the Learning Spaces Support pages - learningspaces


Studentshttps://sid.exeter.ac.uk/
SID Desk: Level 0, Forum, 
Opening times:

  • 08:00 - 20:00 Monday to Friday and 10:00 - 15:00 Saturdays, in term time.
  • 08:30 – 18:00 Monday to Friday in vacation periods.  

Central Digital Signage Network

The Technical Planning and Development team manage and support the digital signage network. This provides a mixture of real time, user populated and dynamically generated information adhering to corporate identity.

All screens are designed to deliver relevant information to their key audience, based on the location and departmental content requirements. Screens are divided into multiple zones, once content has been agreed with the screen owner a screen layout is produced and the new screen commisioned.

TPD advise on the following:

  • New digital signage system purchases including creating a specification document and obtaining a quote using Intend, the University procurement system, for installation of the hardware
  • Design of the initial layout and suitable content for screens
  • Training and support to allow screen owners to update content regularly
  • Configuration of the screen with content for open days, graduation and other events
  • Repairs and maintenance
  • Making changes to the screen layout

For advice on any of these items please contact the Exeter IT Helpdesk to log a support call. Calls will then be assigned to the Technical Planning and Development team

Every screen is assigned a local screen owner who can manage the content in some zones of their screen. Screen owners may be contacted to provide content for others, for example the Student Survey information.