Setting up your account

New students

If you are a new full-time Home/EU undergraduate, postgraduate or a part-time student you will be sent a Welcome email to yor personal email, which will include your Exeter student ID number.

Using your student ID number and your date of birth, you can activate your IT account online, by visiting the IT account activation web page.  You should then change your password from the default provided. 

If you can do so then it is strongly suggested that you visit this webpage and activate your IT Account before you arrive here at the University of Exeter.  

However, if you do arrive on campus having been unable to visit the online activation page, you can activate your account on a mobile phone, tablet or laptop.

If you require assistance activating your account please go to the Student Information Desk with your UniCard or Contact us.

International Full-Time students

If you are a new full-time International undergraduate or postgraduate to activate your IT account please visit the IT account activation web page where you will be asked to enter your student ID number, found on your Welcome email, and your date of birth.  This will allow you to activate your IT account. You should then change your password from the default provided.
As an International student you will not be able to obtain your UniCard or Register online until the required document checks have taken place. Details will be sent to you in your registration email.

Returning students

Usernames, passwords and e-mail addresses for returning students will remain the same as last year.  If you haven't already done so, you should save answers to security questions so you can change your password yourself when you need to.

All full-time returning students studying on campus will need to Register for their University course online using the SRS student record system.

Returning students who have not Registered with e-Vision will have their IT ‌accounts suspended and will need to contact the Registry Services Team.

Use your existing  username and password from last year to login to the SRS student record system.

If you have forgotten your password, or have any other IT related queries, please Contact us.

Returning students studying abroad or off campus will keep their existing username and password.


If you are a new salaried member of University staff your IT Account will be automatically created once you have a valid employee record and the account details will be with your Induction Facilitator for collection.

Once your account is activated you should change your password from the default provided.


Associates and other categories 

If you have a work-related reason to access University IT facilities (honorary research staff, visiting lecturers, etc.) you can ask the member of staff who is managing your Associate application to request an IT account for you through our online Associate Management System.  

Please note; associate accounts will be considered ‘inactive’ if they are not used for 180 days and subject to deletion. For more information refer to the Inactive IT accounts policy (.pdf). If you have any concerns please raise a request through the SID, 0300 555 0444 or extension 4724.

Once logged in they should click "IT Access" "Request New IT Access", and then choose the type of account which is required.

For full details on how to do this please see How to request an Associate IT account

Please note that we no longer accept paper IT account activation forms as a means of obtaining access to University IT facilities.