You Said...We Did

 You Said

“When scheduling teaching, take into account distance between the teaching space and the staff's home building. Most of my colleagues report routinely having to cross campus to teach, whilst their own building is full of students from other subjects.”

 

We did

As of the 2011/12 academic year, the scheduling of a class’ location was undertaken according to which specific academic building ‘zone’ the class is associated with. For example, an Archaeology class will primarily be scheduled in one of the Laver rooms, and only after all of these spaces have been exhausted (or there is no room size which will accommodate the class), will an Archaeology class be scheduled outside of the Laver building.  Scheduling in this manner should ensure that travel time for students and staff is reduced (which is especially important for users with mobility issues), classes start at the scheduled times and there is an increased sense of ‘belonging’ to departments.

 

You said

“There are still a number of urgent queries dating back to Aug which have still not been dealt with – despite promises to do so when I visited the office to chase them up!!”

11th October 2010

 

We Did

In February 2011 two additional Senior Administrative Assistants were employed to work in the Timetabling and Room Bookings Office.  This has increased the capacity of administrators within Timetabling and Room Booking by 100%.  Increasing the number of administrators within this department has allowed for departmental specific timetablers, thereby instilling ownership of each department to a specific administrator.  This has lead to a fairer distribution of the workload and a decrease in the departmental administrator request response times.