Stakeholder Details

Anyone with an interest in the system will generally be termed a stakeholder; users, the supplier, support staff, management.

Stakeholders influence the way a system is chosen, maintained, enhanced and even replaced.

Key stakeholders are responsible for considering and in most cases taking action inline with wider stakeholder requirements.

The key stakeholders for this system are:

Finance Operations
College Administrators/Managers

User Group

The support structure for SITS used to have eight User Groups to cover the specific areas of the student records process. These were set up to ensure that any new developments to the software are implemented, that processes are reviewed and channels of communication across departments are kept open to ensure best practice is adopted in the use of the system.  These User Groups were:

Registration and Data Quality
Research Student Management
Student Accounting Module
Student Records Steering Group
Timetable and Room Booking

These User Groups have since disbanded and will be replaced by the overarching SITS User Group.

IS Group

IT project and development work at the University is subject to a governance hierarchy, for full details click here.

The Information Systems Group responsible for this system is the Learning and Teaching Group (LTG).