The Avaya / Nortel telephony system supported by the Telephony Team brings many features and benefits.

The phones are deployed on a “virtual office” service; delivering the benefits of flexibility and security whilst allowing a hot desking ability throughtout the campus.

All Avaya/Nortel phones have the capability of:

  • Displaying caller number
  • Loud speaker - hand free calling
  • Conference calling - Click here for more information 
  • Hot Desking - users can 'log-in' to Nortel phones throughout the UoE Campus
  • Support for manager / assistant working
  • Integrated PC Ethernet port allowing both PC and phone to be connected via one data outlet.

The new Standard model is now the 1140 Phone, Nortel / Avaya 1140 Quick Reference sheet,which provides a Gigabit Ethernet throughput.

Other handsets available incude the1220, 1230 and the 2033 conference phone. 

Resetting your telephone password

  1. Press the services key (circle with an arrow pointing left and right)
  2. Use the up or down arrow keys to move to 'Password Admin' and press the enter key (in the centre of the up and down arrow keys)
  3. Enter your old password and press enter (centre of the up and down arrow keys)
  4. Enter your new password and press the enter key
  5. Enter your new password again and press the enter key
  6. Your password has now been changed.

More instructions on using the phone can be found here