We're investing £3m into our University network, providing a world-class IT infrastructure. Find out about ExeNet,our Network Upgrade Project.

Wi-Fi and the University network

We run a high speed network service across all our campuses. This allows you to connect to various University resources such as email, fileshares and internal University of Exeter systems, as well as providing external Internet access.

We also provide Wi-Fi across our campuses so that you can connect to the Internet when you are on the move.

What would you like to do?

All requests for installing new data and telephony cabling/sockets should be made via the Campus Service Helpdesk, where you will need to fill in a Campus Services “Request for Estimate” form. Campus Services will liaise with Exeter IT to provision your service.

Security, regulations and policy

Please note that by connecting to the University Network you are agreeing to our IT Regulations and Policies.

Network security is of paramount importance to the University of Exeter, and the network has been designed with security in mind. The Information Security pages describe the University security policies in more detail.

If you need to speak to anyone in relation to information security, or report a network security incident, please contact SID .

Contact us

Penryn Campus Service Desk

Monday - Friday 
8.45am - 9pm. Please note 5.15pm - 9pm will be covered by Out Of Hours Support.

Saturday and Sunday 
10am - 12.30pm and 1.30pm - 6pm

Tel: 01326 213822
Email: servicedesk@fxplus.ac.uk
Text no: 07511 398329 and start your text with SD
Web: http://www.fxplus.ac.uk/study/it-service-desk

Please see the contact details on the Knowledge Spa support page.

SID

Phone: 0300 555 0444
Emailsid@exeter.ac.uk 
Webhttps://sid.exeter.ac.uk/
SID Desk: Level 0, Forum, 
Opening times:

  • 08:00 - 20:00 Monday to Friday and 10:00 - 15:00 Saturdays, in term time.
  • 08:30 – 18:00 Monday to Friday in vacation periods.  

AV Support - For all urgent AV, Video Conferencing and Learning Spaces‌ requests please go to the Learning Spaces Support pages - www.exeter.ac.uk/as/learningspaces/