- IT Help Desk
- IT service status
- IT account
- IT equipment and software
- Files and storage
- The University network
- E-learning and Exeter Learning Environment
- AV, video conferencing and learning spaces
- Systems, processes and training
- Telephone services
- IT training
- Open access IT facilities
- IT regulations and policy
- Viruses and Malware
- See how we are performing against SLA
Welcome to the University of Exeter IT Help Desk
The IT Help Desk is a professional front line service which is the first point of contact for supported computer hardware, software, IT account or other IT related issues; including telephony, audio visual and printing queries. IT support can be found at both Cornwall and Exeter campuses. Support is operated through a day service and an Out of Hours Service, ensuring 24/7 cover for all IT queries.
Looking for information on current IT issues?
Please go to our IT Service Status pages
IT Help Desk – 24/7 Help and Support
Phone: 01392 723934
Self service: www.exeter.ac.uk/it/helpdesk/selfservice
Counter: Student Service Centre, Level 0, Forum, open Monday to Friday 10:00 - 17:00 and Saturday's during term time 10:00 - 15:00. Report to the Student Services Desk.
For all urgent AV, Video Conferencing and Learning Spaces requests please call us ASAP on ext: 3934.
Cornwall based - Truro
Truro staff, click here for information on who to contact.
Cornwall based - Tremough
Cornwall Campus Service Desk
Monday - Friday
8.45am - 9pm. Please note 5.15pm - 9pm will be covered by Out Of Hours Support.
Saturday and Sunday
10am - 12.30pm and 1.30pm - 6pm