Welcome to the University of Exeter IT Help Desk

The IT Help Desk is a professional front line service which is the first point of contact for supported computer hardware, software, IT account or other IT related issues; including telephony, audio visual and printing queries. IT support can be found at both Cornwall and Exeter campuses. Support is operated through a day service and an Out of  Hours Service, ensuring 24/7 cover for all IT queries.

Looking for information on current IT issues?

Please go to our IT Service Status pages

Exeter based

IT Help Desk – 24/7 Help and Support

Phone: 01392 723934
Email: helpdesk@exeter.ac.uk
Web: www.exeter.ac.uk/it/helpdesk
Self service: www.exeter.ac.uk/it/helpdesk/selfservice
Counter: Student Service Centre, Level 0, Forum, open Monday to Friday 10:00 - 17:00 and Saturday's during term time 10:00 - 15:00. Report to the Student Services Desk. 

For all urgent AV, Video Conferencing and Learning Spaces‌ requests please call us ASAP on ext: 3934.

Cornwall based - Truro

Truro staff, click here for information on who to contact.

Cornwall based - Tremough

Cornwall Campus Service Desk

Monday - Friday
8.45am - 9pm. Please note 5.15pm - 9pm will be covered by Out Of Hours Support.

Saturday and Sunday
10am - 12.30pm and 1.30pm - 6pm

Tel: 01326 213822
Email: servicedesk@fxplus.ac.uk
Text no: 07511 398329 and start your text with SD
Web: http://www.fxplus.ac.uk/study/it-student-support