- IT Help Desk
- IT service status
- Your IT account
- Files and storage
- Network and Wi-Fi
- IT equipment for student use
- Laptop clinics
- IT equipment and software
- E-learning and ELE
- AV, video conferencing and learning spaces
- Systems, processes and training
- Telephone services
- Open access IT facilities
- IT regulations and policy
- Viruses and Malware
- About Exeter IT
Recovering files using Veritas Netbackup Profession
You can usually recover individual files or folders from your backup copies yourself, but if you are unsure or have any problems please contact the IT Helpdesk.
- Right-click the NetBackup Professional icon in the ‘System Tray’ at the bottom right corner of your screen.
- Select Open My Backups from the menu that appears. The My Backups folder should open in Windows Explorer.
- Use Windows Explorer to move through the backup directory structure until you find the folder or file you want to recover, and click on its name to select it. You can select more than one folder or file at a time by holding the Ctrl key down while clicking.
- Right-click the name of the selected folder(s) or file(s) and select the Restore command from the menu that appears.
- The Restore dialogue box will appear, giving options on how you recover your files:
- To restore the files to their original location on your PC, select Original location. To restore to a different location, select Alternate location and browse to find the new location.
- You can restore files from backup copies made before the most recent one – tick the ‘Restore the most recent versions that were backed up on or before’ box and select a date from the drop-down list of available backups.
- To avoid recovering files that you have deleted from your PC since the last backup date, tick the ‘Exclude deleted files’ box.
- Click Restore. The file(s) will be restored to your chosen location.
- If your chosen target location contains a newer version of a file being recovered, you will be prompted to confirm that you want to overwrite the newer file with the older backup version.
Please see the Disaster Recovery Guide for further details.