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Access your Uni email using the OWA app on your mobile

Office365 email on your mobile device

You can access your University email, calendar and contacts on a variety of mobile smart phones and tablets.

It is recommended that you create a passcode/pin in your device's Settings to protect access to university data.

For more information please see Security tips for users of mobile devices

Be aware that if you are using your personal smartphone for University business you are fully responsible for ensuring the security of that information, and you may be in breach of University policy if you do not take suitable precautions.

 

You can download the OWA app

The OWA app will show alerts for new emails and events in your calendar, and also allows you to view other people's calendars too.

This app will allow you to keep your Uni Email, Calendar and Contacts separately from your personal ones on your device.

You can download the OWA app to your device from the relevant Store:

Apple Store for iPhone Logo‌‌‌ Apple Store for iPad Logo‌ Google Store logo  Windows Store logo

 

 

Or you can synchronise your O365 Uni email on your mobile devices

Alternatively, you can add your University email account to your device's email, and choose to synchronise your university Email, Calendar, Contacts and/or Reminders with your personal ones. 

We have included setup instructions in the guides below for the more common devices, and have also included general server settings which should let you connect any compatible device to your university email:

iPhone and iPad

This guide gives details on how to set up your University of Exeter Office365 email on your personal iPad / iPhone.

If your university email has been migrated to Office365 email and you need to resynch your mobile device, you need to Delete the existing university account first then re-Add it as below.

1. Go to Settings, tap ‘Mail, Contacts, Calendars,’ choose ‘Add account’ and select Microsoft Exchange from the list.

2. Enter your Exeter email address and password and click ‘Next.’ If you are prompted for additional details, you will need to enter the server name as outlook.office365.com and your full Exeter email address.  Your device will now attempt to connect to your Exeter email.

3. If connection is successful, you will be asked to select which functions you wish to synchronise with your device. We suggest that at least Mail and Calendar be turned on. Click ‘Save’ to proceed.

4. Note: if you don’t have a security pincode set on your device, you may be prompted to set one up before the mail will download. The pincode is the four-digit number you should enter to unlock the device.

5. Return to the home screen and choose ‘Mail.’

6. When you open the mail icon, if you have more than one email account, you may need to select your Exeter account on the left-hand menu. By default, your Exeter account will be called Exchange. Your mail should now be set up.

For more information see the full guide Setting up your university O365 email on your iPhone or iPad

Android logo

This guide gives details on how to set up your University of Exeter Office365 email on your personal Android device.

If your university email has been migrated to Office365 email and you need to resynch your mobile device, you need to Delete the existing university account first then re-Add it as below.

1. From the homescreen, navigate to your settings. Select ‘Accounts’  (or find the 'Accounts' subtitle), choose to add an account and select ‘Microsoft Exchange Active Sync’ from the list of account options.

2. Enter your full university email address and password, and click ‘Next’.

3. You may be prompted for additional information, or be told setup could not finish. If so, tap ‘edit details’ and follow through the instructions in step 4 below. Otherwise, skip to step 5.

4. You may need to add some additional information for the device to connect to your Exeter account. Domain / username needs to be your full @exeter.ac.uk email address, and the Exchange server needs to be: outlook.office365.com. You should also ensure you check the box ‘user Secure Connection (SSL).’ When you are happy with these settings, click ‘Next.’

5. If the connection is successful you may see a dialogue box asking whether you wish to allow the server to control some aspects of your phone remotely. This is a security measure designed to protect your phone. The University reserves the right to delete phone data if the phone has been lost or compromised, and will enforce this if advised that the phone has been stolen. Click 'Ok.'

6. You may also be asked if you want to ‘activate device administration?’ Click ‘Activate.’

7. You will then be taken to a screen where you can choose how frequently the device looks for mail and exactly what you want to synchronise with your Exeter account. When you are happy with your settings, click ‘Next.’

8. You will then be asked to specify an account name. When you are ready, click ‘Done.’

9. Please note, if you do not already have a PIN code on your device, you will need to set one up before you can use your Exeter email. This is the four-digit PIN which you will need to enter when you unlock the device. This is a security measure and is designed to protect your phone. Settings on Android phones vary, so we cannot advise the location of security settings on your phone.

10. Once the PIN code has been set up, click on your email icon. Your email should start to download. If you have multiple mailboxes, you may have to choose which mailbox to display.

For more information see the full guide Setting up your university O365 email on your Android smartphone

Windows phone logo

This guide gives details on how to set up your University of Exeter Office365 email on your Windows phone.

If your university email has been migrated to Office365 email and you need to resynch your mobile device, you need to Delete the existing university account first then re-Add it as below.

1. Navigate to the ‘Settings’ tile, then on the ‘System’ tab, tap ‘email + accounts

2. Tap ‘add an account

3. Select ‘Outlook’ from the list of options

4. Enter your full university email address and password

5. Tap ‘Sign in

6. At this, point, you may be prompted to enter your username (in the format js201) and the domain name (outlook.office365.com)

7. Note: if you don’t have a security pincode set on your device, you may be prompted to set one up before the mail will download. The pincode is the four-digit number you should enter to unlock the device.

8. Your mail should now be set up and an icon for this account will appear on the main screen.

9. You may wish to go back into Settings then email+account to select your new account and change the Account name to Exeter email or something similar.

10. You can also change here what you want to synchronise to your Windows phone, e.g. Calendar, Contacts, Tasks, and how many emails you want to synchronise, i.e. 7 days’ worth, a month, etc

For more information see the full guide Setting up your university O365 email on your Windows phone

This guide give the general settings required to set up your University of Exeter Office365 email account on any mobile device or client not covered in detail above.

If your university email has been migrated to Office365 email and you need to resynch your mobile device, you need to Delete the existing university account first then re-Add it as below.

We cannot offer specific instructions for all of the devices in use, but these are the settings your device should need:

Server Address – outlook.office365.com
Domain             – leave blank
Username         – your full @exeter.ac.uk email address
Password          – your usual University of Exeter password

Please ensure that SSL encryption is selected (if the option is available)

 

IMAP and POP

See the instructions below from Microsoft on how to setup your Office365 email account. We would recommend IMAP, as POP downloads the email to the device and does not leave a copy on the server.

http://office.microsoft.com/en-us/outlook-help/settings-for-pop-and-imap-access-HA102908389.aspx