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- IT Help Desk
- IT service status
- IT account
- IT equipment and software
- Files and storage
- The University network
- E-learning and WebCT
- AV, video conferencing and learning spaces
- Audio visual support
- Video conferencing
- Digital media
- Notice periods
- Cancellations
- Systems, processes and training
- Telephone services
- IT training
- Open access IT facilities
- IT CD
- IT regulations and policy
- Viruses and Malware
- Sustainability
Video Conferencing
Video conferencing uses a set of interactive technologies allowing one or more people at separate locations to communicate via a sound and video link. It can be used for small meetings or presentations, lectures, and seminars. Its main advantage is that it can offer large cost savings in terms of time and travel, especially as it allows connection anywhere in the world.
The following points must be taken into consideration when using video conferencing:
- You will be restricted to using certain areas of the room
- Microphones must be used for presentation and discussion
- Interaction will be slower and may require planning and structuring differently
- Media content such as Powerpoint or DVDs is restricted as quality is greatly reduced when video conferencing
Free, comprehensive workshops on using video conferencing for teaching are available. You can find details on the Learning and Development website.
Video conferencing can help you manage, your students, or your colleague’s times more efficiently by not being restricted by a person’s location. For more information or to discuss your requirements further, please contact the IT Helpdesk.
What we provide
We support video conferencing on the Streatham campus and PCMD at St. Luke's. Primarily this is used for teaching between our various campuses, but we can also link to other locations nationally or internationally by prior arrangement for meetings, presentations, and other purposes.
How to book
If you wish to book a video conference, please contact the Room Bookings team, who will arrange an appropriate room. Please remember to specify that you require video conferencing facilities, and book audio visual support. Once your booking is confirmed we will contact you for further information.
Please note that you are also responsible for booking a room at the location you wish to connect to. To request a toom on the Cornwall Campus, please contact roombookings@falmouth.ac.uk. To book a room at one of the PCMD sites, please visit the University of Plymouth website.
Accessing help
- For immediate / emergency support on the Streatham campus, please call Learning Spaces Support on 01392 722230 (internal – 2230)
- For immediate / emergency support on the St. Luke's campus, please call Learning Spaces Support on 01392 724766 (internal – 4766)
- For all other purposes, please contact the IT Help Desk
IT Help Desk – 24/7 Help and Support
Phone: 01392 723934
Email:
helpdesk@exeter.ac.uk
Web: www.exeter.ac.uk/its/helpdesk
