Chapter 1 - Enhanced Annual Student Experience Review

  1. Enhanced Annual Student Experience Review

    For implementation for the academic year 2016/17

    1. Introduction

      The Enhanced Annual Student Experience Review (ASER) draws together and streamlines many monitoring activities (External Examiner Reports, Accelerate, Annual Monitoring Review (AMR), Survey Action Planning and College Compliance with University quality assurance and quality enhancement policies in the TQA Manual) that are extended throughout the year into one meeting for Taught Programmes and one meeting for Postgraduate Research (PGR).

      In addition, it provides the opportunity for a strategic overview of the entirety of a College’s learning and teaching activity. It is the principal means by which the University assures itself of the efficacy and robustness of each College’s quality management procedures and of continued enhancement of the quality of the student experience.

      Every College in the University (including FCH and INTO) will be subject to an Enhanced ASER over a 5-year cycle. This review will normally include any partnership activity.

      A report of the review is produced and, in conjunction with the standard College ASER action plan any issues arising from the Enhanced ASER Meetings will be included.  The Report and Action Plan will be considered by the Faculty Deans, and reported to the Boards of Faculty and Senate. Progress in meeting the Action Plans’ objectives is monitored through the normal ASER Action Planning process.

    2. College Level Activity

      A College that is subject to Enhanced ASER must carry out routine internal ASER processes as outlined in the Quality Review Framework (QRF) Chapter 2 – Annual Student Experience Review as normal. 

      The provision of evidence beyond what is normally required for routine ASER processes has been kept to a minimum.  However, the College must provide the following additional information no less than one month before the Enhanced ASER College Meeting:

      a)  Brief outline of the College’s aims, aspirations and challenges.  This should be no more than 3 pages in length.

      b)  College structure charts

      c)  Management and committee organograms

      d)  Recent PSRB reports

      e)  Optional written report from the College Officer and SSLC Chairs

      University Level Scrutiny, in the form of a College ASER Meeting as outlined in Chapter 2 Point 2.2.3 with vary as per below.

    3. Enhanced ASER College Meeting

      The Enhanced ASER College Meeting will be chaired by the Academic Dean for Students supported by a panel comprised of an Associate Dean Education (ADE) from another College, a representative from the Students’ Guild/FXU and colleagues from Academic Policy and Standards.

      APS staff will work with the College to compile a schedule of meetings across one full day. The day will normally comprise of two parts: 

      Part One:  A series of short meetings with senior College staff members (both academic and Professional Services) to enable the Panel to review the College’s strategies for growth, development and quality assurance and ensure that suitable management and staffing structures are in place to support these activities.  The student acting as College Officer will be asked to attend these meetings.

      Part Two:  A longer meeting with the ADE, Education and Student Experience business Partner and students following the standard ASER meeting agenda as outlined in the QRF Chapter 2 – Annual Student Experience Review  Section 2.1.3.

    4. Outcomes of Enhanced ASER

      Following the Enhanced ASER Meetings a report of the review will be produced.

      Any areas requiring action by the College arising from the Part One Meetings will be added to the standard College ASER Action Plan considered in Part Two. 

      The Report and Action Plan will be considered by the Faculty Deans, and reported to the Boards of Faculty and Senate. Progress in meeting the Action Plans’ objectives is monitored through the normal ASER Action Planning process.

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